Salesforce CRM, also known as Salesforce Customer Relationship Management, is a modernised version of the traditional CRM. Salesforce enables cloud storage to run completely without any overhead expenses., allowing employees to work from any location and on any device, including smartphones, laptops, desktop computers, tablets, and PCs. Fuzen It is one of the best Salesforce CRM training institutes in Hyderabad. We cover the curriculum with both basic and advanced Salesforce and CRM concepts.
Project Hours
Contact Hours
E learning Hours
Tools/Languages
At FUZEN IT, we empower you with Salesforce CRM expertise to manage customer relationships, streamline business processes, and drive growth through cloud-based CRM solutions. Our hands-on training ensures you master core Salesforce tools like Sales Cloud, Service Cloud, Marketing Cloud, Apex, Visualforce, and Lightning Components—preparing you to build and customize scalable CRM solutions that solve real-world business challenges.
Introduction to Salesforce & CRM Fundamentals
Understanding CRM concepts
Overview of Salesforce architecture and editions
Salesforce Admin Essentials
Object creation, fields, and data types
User setup, profiles, roles, and permissions
Salesforce Automation Tools
Workflow Rules, Process Builder, and Flow
Validation rules and approval processes
Sales & Service Cloud
Lead and Opportunity management
Case and solution tracking
Email templates and case assignment rules
Apex Programming & Lightning Components
Apex classes, triggers, and SOQL/SOSL
Lightning Web Components (LWC) basics
Integration & Deployment
AppExchange, API basics, and integration tools
Change sets, sandboxes, and deployment strategies
The duration varies based on the learning pace, but typically, the program can be completed within a structured timeframe.
Not necessarily. Many of our beginner-level courses are designed for freshers and non-IT students. However, for advanced programs like AI and Cybersecurity, a basic understanding of programming is helpful
Yes. All enrolled students receive lifetime access to course materials, resources, and updates even after completing the course.
You can reach out through our contact page, WhatsApp support, or visit our nearest branch for one-on-one guidance.
Fuzen It Solutions is a global AI-first EdTech and technology solutions company leading the way in education and workforce transformation.
To deliver future-ready IT programs that align with industry demand and learner aspirations. FUZEN IT is committed to expanding access, improving outcomes,
and continuously evolving our courses to help students achieve growth, confidence, and success in the digital and AI world.
©2019. Fuzen IT. All Rights Reserved.